Addressing Student Retention with Course Design
Addressing Student Retention with Course Design Student retention is a complex and multifaceted issue that many colleges and universities have sought to address, especially as online learning has only grown since 2020. One of the main factors contributing to attrition...
7 Strategies to Optimize Higher Ed Call Centers
7 Strategies to Optimize Higher Ed Call Centers Higher education call centers, more comprehensively known as contact centers today, now sit closer to enrollment strategy than many institutions realize. They often serve as the first live interaction a prospective...
Designing Online Courses: Where To Start
Designing Online Courses: Where To Start If you want to build strong online courses, start with the learning experience you hope students will have and the outcomes you need them to reach. Then build the course backward from there. The online learning experience has...
Online Program Management Contracts: How They Work
Online Program Management Contracts: How They Work When it comes to Online Program Management (OPM) partnerships, the contract structure matters as much as the services themselves. OPM agreements shape your financial risk, your control over academic and enrollment...