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News & Media

News & Blog

What is an Online Program Viability Analysis?

What is an Online Program Viability Analysis?

Today’s higher education environment demands more precision in program planning than ever before. Institutional leaders are being asked to launch more quickly, scale more strategically, and...

Why Your Online MBA Isn’t Growing

Why Your Online MBA Isn’t Growing

After years of declining demand for MBAs, the degree is now on the rebound. Recently, there’s been an upsurge in applications for both on-campus and online MBA programs. In fact, fully online MBA...

Three Ways To Be A Human In Your Online Classroom

Three Ways To Be A Human In Your Online Classroom

Not so long ago, it seemed like vending machines were everywhere. On your way through the double doors to buy eggs or rent a movie, you could exchange a few quarters for a cold can of Coke. And of...

Why Online Programs Fail

Why Online Programs Fail

During and after the pandemic, many institutions moved quickly to bring academic programs online, often assuming that a strong curriculum and good marketing would be enough to ensure success....

The Value of Market Research in Course Development

The Value of Market Research in Course Development

Programs sometimes fall short of their enrollment potential, not because of academic weakness, but because they are built in isolation from real market signals. Even the most thoughtfully designed...

Addressing Student Retention with Course Design

Addressing Student Retention with Course Design

Student retention is a complex and multifaceted issue that many colleges and universities have sought to address, especially as online learning has only grown since 2020. One of the main factors...

7 Strategies to Optimize Higher Ed Call Centers

7 Strategies to Optimize Higher Ed Call Centers

Higher education call centers, more comprehensively known as contact centers today, now sit closer to enrollment strategy than many institutions realize. They often serve as the first live...

Designing Online Courses: Where To Start

Designing Online Courses: Where To Start

If you want to build strong online courses, start with the learning experience you hope students will have and the outcomes you need them to reach. Then build the course backward from there. The...

Online Program Management Contracts: How They Work

Online Program Management Contracts: How They Work

When it comes to Online Program Management (OPM) partnerships, the contract structure matters as much as the services themselves. OPM agreements shape your financial risk, your control over academic...

Reasons To Rethink the Revenue-Share OPM Model

Reasons To Rethink the Revenue-Share OPM Model

Revenue-share Online Program Management (OPM) deals can help you launch online programs fast, with less upfront spend. However, they can also lock you into a cost structure and operating model that...

How to Follow Up on Student Inquiries

How to Follow Up on Student Inquiries

A prospective student fills out an inquiry form on Sunday night. By Monday afternoon, they’ve already received three emails, two texts, and a voicemail. From the institution’s perspective, the...