News & Media
News & Blog
What is an Online Program Viability Analysis?
Today’s higher education environment demands more precision in program planning than ever before. Institutional leaders are being asked to launch more quickly, scale more strategically, and...
Why Your Online MBA Isn’t Growing
After years of declining demand for MBAs, the degree is now on the rebound. Recently, there’s been an upsurge in applications for both on-campus and online MBA programs. In fact, fully online MBA...
Three Ways To Be A Human In Your Online Classroom
Not so long ago, it seemed like vending machines were everywhere. On your way through the double doors to buy eggs or rent a movie, you could exchange a few quarters for a cold can of Coke. And of...
7 Tips to Transition from On-Campus To Online Courses
When campuses shut down during COVID, many institutions did what they had to do: they went online. Lecture halls became Zoom rooms overnight, syllabi were copied and pasted into LMS platforms, and...
Why Online Programs Fail
During and after the pandemic, many institutions moved quickly to bring academic programs online, often assuming that a strong curriculum and good marketing would be enough to ensure success....
The Value of Market Research in Course Development
Programs sometimes fall short of their enrollment potential, not because of academic weakness, but because they are built in isolation from real market signals. Even the most thoughtfully designed...
Representation in Online Courses: Mirrors, Windows, and Sliding Glass Doors
“Books are sometimes windows, offering views of worlds that may be real or imagined, familiar or strange. These windows are also sliding glass doors, and readers have only to walk through in...
Addressing Student Retention with Course Design
Student retention is a complex and multifaceted issue that many colleges and universities have sought to address, especially as online learning has only grown since 2020. One of the main factors...
7 Strategies to Optimize Higher Ed Call Centers
Higher education call centers, more comprehensively known as contact centers today, now sit closer to enrollment strategy than many institutions realize. They often serve as the first live...
Designing Online Courses: Where To Start
If you want to build strong online courses, start with the learning experience you hope students will have and the outcomes you need them to reach. Then build the course backward from there. The...
Online Program Management Contracts: How They Work
When it comes to Online Program Management (OPM) partnerships, the contract structure matters as much as the services themselves. OPM agreements shape your financial risk, your control over academic...
Five Design Elements That Lead to Teaching Success
Professors are hired because they bring expertise in their subject area. But most of them were never formally trained in all the elements that go into online teaching, such as course design,...
Tips to Select the Best Online Course Development Partner
Choosing an online course development partner often starts with a familiar desire: you need someone who can produce content quickly and efficiently. That desire can create risk. You need content...
Reasons To Rethink the Revenue-Share OPM Model
Revenue-share Online Program Management (OPM) deals can help you launch online programs fast, with less upfront spend. However, they can also lock you into a cost structure and operating model that...
How to Follow Up on Student Inquiries
A prospective student fills out an inquiry form on Sunday night. By Monday afternoon, they’ve already received three emails, two texts, and a voicemail. From the institution’s perspective, the...














