News & Blog

During and after the pandemic, many institutions moved quickly to bring academic programs online, often assuming that a strong curriculum and good marketing would be enough to ensure success....

Programs sometimes fall short of their enrollment potential, not because of academic weakness, but because they are built in isolation from real market signals. Even the most thoughtfully designed...

“Books are sometimes windows, offering views of worlds that may be real or imagined, familiar or strange. These windows are also sliding glass doors, and readers have only to walk through in...

Student retention is a complex and multifaceted issue that many colleges and universities have sought to address, especially as online learning has only grown since 2020. One of the main factors...

Higher education call centers, more comprehensively known as contact centers today, now sit closer to enrollment strategy than many institutions realize. They often serve as the first live...

If you want to build strong online courses, start with the learning experience you hope students will have and the outcomes you need them to reach. Then build the course backward from there. The...

When it comes to Online Program Management (OPM) partnerships, the contract structure matters as much as the services themselves. OPM agreements shape your financial risk, your control over academic...

Professors are hired because they bring expertise in their subject area. But most of them were never formally trained in all the elements that go into online teaching, such as course design,...

Choosing an online course development partner often starts with a familiar desire: you need someone who can produce content quickly and efficiently. That desire can create risk. You need content...

Revenue-share Online Program Management (OPM) deals can help you launch online programs fast, with less upfront spend. However, they can also lock you into a cost structure and operating model that...

A prospective student fills out an inquiry form on Sunday night. By Monday afternoon, they’ve already received three emails, two texts, and a voicemail. From the institution’s perspective, the...

Loneliness is a growing problem among Americans as a whole, including college students. Roughly 33% of us report feeling lonely, which boosts our risk of a host of mental and physical health...

When a prospective student cares enough to click on an ad or fill out a form, they rarely wait patiently for a response. They move on. Particularly in online education, where learners can compare...

Students may gravitate toward online programs for their convenience, but they still demand quality content and engaging pedagogy. A well-developed curriculum is at the foundation of online program...