Don’t lose students to slow response times—let Magellan’s Lead Lifeline turn your inquiries into enrollments.

News & Media

News & Blog

Addressing Student Retention with Course Design

Addressing Student Retention with Course Design

Student retention is a complex and multifaceted issue that many colleges and universities have sought to address, especially as online learning has only grown since 2020. One of the main factors...

7 Strategies to Optimize Higher Ed Call Centers

7 Strategies to Optimize Higher Ed Call Centers

Higher education call centers, more comprehensively known as contact centers today, now sit closer to enrollment strategy than many institutions realize. They often serve as the first live...

Designing Online Courses: Where To Start

Designing Online Courses: Where To Start

If you want to build strong online courses, start with the learning experience you hope students will have and the outcomes you need them to reach. Then build the course backward from there. The...

Online Program Management Contracts: How They Work

Online Program Management Contracts: How They Work

When it comes to Online Program Management (OPM) partnerships, the contract structure matters as much as the services themselves. OPM agreements shape your financial risk, your control over academic...

Reasons To Rethink the Revenue-Share OPM Model

Reasons To Rethink the Revenue-Share OPM Model

Revenue-share Online Program Management (OPM) deals can help you launch online programs fast, with less upfront spend. However, they can also lock you into a cost structure and operating model that...

How to Follow Up on Student Inquiries

How to Follow Up on Student Inquiries

A prospective student fills out an inquiry form on Sunday night. By Monday afternoon, they’ve already received three emails, two texts, and a voicemail. From the institution’s perspective, the...

Student Loneliness and the Online Classroom 

Student Loneliness and the Online Classroom 

Loneliness is a growing problem among Americans as a whole, including college students. Roughly 33% of us report feeling lonely, which boosts our risk of a host of mental and physical health...

ADA Compliance and the April 24 Deadline

ADA Compliance and the April 24 Deadline

You may be reading this post because your institution needs to make some quick adjustments in ADA compliance. If so, you are not alone. ADA compliance has been best practice online for many years,...

What Is Online Program Enablement?

What Is Online Program Enablement?

Online program enablement is a flexible, modular approach to building, growing, and managing online programs. Because many institutions reach a point when standard Online Program Management (OPM) no...