Our Services
Academic Operations
An essential aspect of any world-class online program is a strong academic operational model. Currently, most online programs do not have a centralized operational model that drives consistent student experience, measures student satisfaction, expresses a focused retention strategy, and deploys a systemic quality assurance process. By establishing online faculty excellence, policy and procedural optimization, and superlative operational systems, students will have a better online experience, retain at higher levels, and drive institutional success.
Quality Assurance
Properly designed online courses and sound policy procedures give online programs an edge in the marketplace. An additional focus and systems of quality assurance will compound that edge.
Policy/Procedure Advising and Development
We have helped numerous institutions craft the essential aspects of their online policy and procedural infrastructure. With a mind towards student success and practicality, these collaborations always factor in the culture of the client institutions, industry best practices, and meeting the stipulations of accrediting bodies and the policies of the Department of Education, including RSI and ADA.
Faculty Coaching Dashboard
Lookout: An interface that gathers and summarizes daily data contained in the LMS. Data may be aggregated by faculty member, section, and course for key metrics such as active time in the LMS, DB participation, announcements, grade turn-around time, etc.
Regular Run-Downs: Magellan provides a regular summary of performance on Dashboard metrics in designated courses/for designated faculty to be distributed to up to three (3) persons as designated by the institution. This summary offers a quick and easy high-level overview of the performance of an institution’s LMS-housed programs that can be used to maintain oversight and guide in-term adjustments without a heavy time investment on the part of program leadership.
End-of-Term Wrap-Up: Magellan provides a comprehensive summary of performance on Dashboard metrics for designated courses/faculty at the end of each subterm. This high-level overview is suitable for distribution to interested parties charged with guarding the overall health of the online program.
Online Faculty Evaluations
Magellan Learning Solutions has helped numerous clients implement and manage the tasks related to the administrative oversight of the evaluation process for online faculty, including assessment of individual course sections, creation and deployment of performance reviews, and the completion and deployment of online faculty annual evaluations. Additionally, we can help the administration with any needed coaching and/or remediation of online faculty.
Assessment of Current Operations
For various projects Magellan undertakes, a crucial step is to thoroughly assess specific areas within the academic operations of a client’s online programs or the entirety of the endeavor. To this end, we typically review the following areas:
- Online organizational structure
- Course offerings
- Curriculum development
- Learning Management System utilization
- Technology infrastructure
- Faculty hiring, support, and development
- Student support services
- Quality assurance and compliance
- ADA
- Marketing
- Lead generation
- Enrollment management
- Student engagement and interaction
- RSI
- Assessment and feedback
- Mechanisms
- Data analytics reporting
- CRM
- Online student advising
- Financial aid services
- Resource allocation and budgeting
The Online Program Diagnostic Reports is comprised of three phases:
- Data Review: In this initial phase, the institution provides Magellan with the necessary data for review and analysis.
- Site Visit/Virtual Engagement: This phase involves a combination of in-person sessions, roundtable discussions, as well as phone and/or virtual meetings. Its purpose is to fill in any gaps identified during the data review. Whether the focus is on evaluating existing online operations or surveying the landscape for a new program, these steps are vital in understanding the current state of affairs within the institution. This understanding forms the basis for crafting the most effective action and implementation plan.
- Reporting: The final phase culminates in the creation of a tangible report. This report provides a clear presentation of our findings and offers recommendations for achieving success in the assessed areas.
In essence, this systematic assessment process equips Magellan with a comprehensive understanding of the client’s academic operations, enabling the development of tailored strategies for optimal outcomes.
Executive Coaching
Sometimes leaders need an experienced team as a sounding board to collaborate with, seek guidance from, and brainstorm. The Magellan team has decades’ worth of executive-level experience in many of the key operational areas within education. Whether at a macro-level or project-based, we enjoy being at the table as a partner solution agent to help you and your team meet your goals.
Accreditation Consulting
Accreditation can be a complicated and taxing endeavor for institutions of all types. The Magellan Team can be a force multiplier when it comes to establishing the processes and policies that lead to successful compliance efforts, documenting compliance for a variety of accreditors, and strategizing about future developments in light of accreditation requirements.
Magellan Services
The 5 primary services Magellan Learning Solutions offers clients. Click a service box to learn more.
Marketing & Enrollment
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Curriculum Services
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Academic Operations
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Training & Professional Development
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Custom Solutions
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Let's Talk
Ready to take your online programs to the next level? Schedule a call to tell us what you're working on and see how Magellan can help.
Program or Course-Level AI Standards Development
Avoid confusion, frustration and mixed messages by building a foundation for AI consistency.
Your institution’s stance towards AI technology is part of its core identity. Magellan helps translate that stance into practical standards that guide course design and instruction. The result is a framework that clearly guides how AI should and shouldn’t be used in the classroom. At the same time, we ensure courses and instructors remain free to create unique, nuanced learning experiences.
You gain standards that promote constructive AI use, AI literacy, and academic integrity. Faculty and students gain a more seamless, productive working relationship, characterized by less uncertainty and more trust.
Faculty Workshops: Teaching in the AI Era
Overcome the challenges and seize the opportunities that AI offers online instructors.
Magellan’s workshops and support sessions support your institution’s approach to AI in everyday practice. Instructors learn how to set and maintain boundaries, uphold academic rigor, and use AI to enhance learning. Teaching decisions that promote academic integrity and AI literacy skills can protect the value of your program.
Faculty gain confidence in making everyday decisions surrounding AI in the classroom. They develop skill in explaining policies to students and helping them use AI well in their specific disciplines.
AI-Responsive Course and Program Support
Keep faculty, students and leadership aligned with clear guidance that reflects your philosophy.
Magellan partners with your institution to determine where AI should fit into teaching and learning processes. We help convert your philosophy into practical guidelines and implementation that keeps your programs consistently relevant.
Your institution gains a framework for supporting AI literacy and academic integrity in the present and the future. You’ll also prepare to respond more flexibly to developing AI technology and changing institutional needs.
Faculty Workshops: Effective Online Teaching
Expand your instructors’ toolkit with practical insights and resources they can implement right away.
Magellan’s workshops and 1:1 support sessions help instructors make effective teaching decisions in their online classrooms. Each session is informed by research, data, and industry best practices, and tailored to your institution’s unique needs.
Faculty members are prepared for the challenges of teaching online, including building community, upholding trauma-informed and culturally sensitive practices, and navigating the AI revolution. Throughout your program, students gain a more cohesive experience that feels like it’s made just for them.
Student Interaction Resource Bank
Empower instructors to offer high-impact, relational input and feedback at scale.
The quality of their interactions with faculty can strongly impact students’ satisfaction and success. Magellan partners with your team to create adaptable messaging stems tailored to faculty needs. Recurring interactions like announcements, reminders, grading comments, and encouragements become easier to scale without sacrificing quality. Instructors retain the freedom to share their unique insights and voices with their students.
Faculty gain tools for communicating clearly and compassionately, even when time is limited. Students benefit from consistent affective learning practices and messaging that guides them closer to their goals.
Faculty Guidance
Group workshops and 1:1 guidance empower your instructors to share their expertise effectively in any modality.
Magellan’s custom workshops and 1:1 sessions on topics like best practices for online teaching, RSI, and accessibility give your instructors the targeted support they need. We tailor our focus and approach to your team and your needs, so our practical support brings you closer to your specific goals.
Your faculty have a wealth of knowledge, experience and passion to share with your students. Magellan helps overcome obstacles like technological barriers, modality changes, and unclear expectations, so that teaching and learning happens naturally and freely.
Faculty Workshops: Quality and Compliance
Improve your students’ experience and outcomes with practical guidance that’s customized to your needs.
Magellan’s workshops and 1:1 support sessions prepare faculty to navigate everyday situations in your online classrooms. Rather than one-size-fits-all programming, Magellan offers custom sessions that can include topics like RSI, WCAG compliance and accessibility, and best practices for online grading and teaching. Our faculty support team makes data-driven choices to address your most pressing needs.
Faculty members gain the confidence and tools they need to s쳮d in their online classrooms. Your institution gains a clear path to implementing the quality standards you care about.
Course and Program Standards Development
Reduce friction by developing standards that keep your work aligned with your goals.
The Magellan team partners with you to define clear, practical standards that reflect your priorities. We analyze factors like regulatory requirements, institutional distinctives, and your desired student experience. Then, we help translate these goals into quality standards that guide decision-making for everyone involved.
The right standards help to streamline processes like grading, LMS design and organization, and decision-making about academic integrity and AI use. You’ll gain a consistent framework that keeps quality consistent while making room for academic freedom and course distinction.
AI-Responsive Course and Program Support
Ensure each course addresses AI technology in ways that accurately reflect your institution’s goals.
The Magellan team gathers and analyzes data from your courses and programs to understand how AI already impacts learning. We identify existing wins and opportunities for boundaries, clarification, and training in AI literacy. Your partnership with Magellan helps prepare students for their futures without sacrificing academic integrity and program reputation.
Your team can opt for recommendations or hands-on support with course updates that strengthen your position. From assignment design to resource selection, policy decisions and more, your courses develop a purposeful relationship with AI that benefits everyone involved.
Course Standardization and Customization Support
Prepare your instructional assets to maintain and grow their value over time.
Magellan works with your department to define where course consistency ends and instructor personalization begins. We help you shape a sustainable module that keeps every course focused on shared expectations. We also build in resilience and flexibility to keep your courses relevant as instructors, knowledge, and technologies change.
Faculty gain a reliable model for operating as individuals within a departmental framework. Students experience less friction when moving from one course to the next, and your department knows its investments in existing assets will pay off over time.
Instructor Communication Toolkit
Equip your faculty with adaptable tools that help students persist and thrive.
Excellence in online teaching is largely defined by routine interactions like announcements, grading feedback, and conversations with students. Magellan helps your faculty share their expertise and voice effectively across every course they teach.
Faculty gain tools that make personalized, compassionate messaging possible at scale. Students experience less uncertainty and more high-value interactions that move them closer to their goals.
Visual Course Content Refresh
Capture and hold interest and guide learners through your courses with ease.
Today’s learners want experiences that feel immersive, visually appealing, and easy to follow. Magellan visually reinforces the value of each course through carefully chosen design elements.
Your team can partner with Magellan for expert guidance or hands-on implementation. You’ll gain a repeatable approach to visually enhancing your courses now and in the future. Courses will stand out from competitors’ and deliver a more inviting and memorable learning environment for every user.
Student Experience Review and Improvement
See your courses through your students’ eyes to improve your program outcomes.
Our team performs a targeted or comprehensive course review to pinpoint successes and pain points. We look for high-interest content with clear value for students, strategic technical enhancements, clear organization and framing, and resources and activities that support your stated outcomes.
Our informed guidance helps you launch a winning improvement plan, and our hands-on support adds expertise and capacity where you need it most. Your students gain a clear reason to choose your program over competitors' and boost your reputation organically.
Course or Program Audits, Guidance, and Hands-on Support
Magellan pinpoints your current wins and quality gaps and helps implement the fixes you need.
Our team evaluates your courses against your priority metrics, such as RSI, alignment with outcomes, accessibility, rigor, time on task, and connection to real-world careers and application. Gathering data helps eliminate wasted resources and direct your efforts to where they’re needed most.
You choose the level of support your team needs, from auditing and recommendations to hands-on support with completing the work. Your institution gains an accurate sense of where you stand and a roadmap to your next quality destination.
Fleet Courses
Gain a repository of course content ready to tailor to your institutional needs.
Magellan provides ready-built course maps and populated LMS course shells with online course content that supports your goals. Our team works with yours to achieve any desired degree of customization, centering academic freedom and the student experience while slashing the runway to program startup. Our content is engaging, fully accessible and compliant with RSI standards. In addition, its alignment with stated outcomes and comparability to seated courses is thoroughly documented.
Teaching Effectiveness Review
Gain a deep understanding of how instructors and students interact in your programs and make informed decisions for improvement.
Magellan delivers a targeted or comprehensive assessment of course-level interactions, focused on your unique goals and priorities. Our team analyzes grading feedback, discussions, announcements, and more to identify clear patterns you can learn from and act on.
A sense of human connection with peers and instructors is vital to students’ program persistence and completion. Seeing how interactions currently play out in your courses helps you target faculty support where it's needed most.
Faculty Guidance
Group workshops and 1:1 guidance empower your instructors to share their expertise effectively in any modality.
Magellan’s custom workshops and 1:1 sessions on topics like best practices for online teaching, RSI, and accessibility give your instructors the targeted support they need. We'll provide the tools needed for confident online teaching in the AI era. We tailor our focus and approach to your team and your needs, so our practical support brings you closer to your specific goals.
Your faculty have a wealth of knowledge, experience and passion to share with your students. Magellan helps overcome obstacles like technological barriers, modality changes, and unclear expectations, so that teaching and learning happens naturally and freely.
Content Creation or Revision
Gain new course content or improve existing courses to achieve your desired outcomes.
The Magellan team helps you create or improve assignments, assessments, rubrics, resources, and connective elements that support your goals. Our team works alongside yours to align student-facing course content with your mission.
Throughout our strategic partnership, we’ll offer practical solutions based on cutting-edge learning theory, technical knowledge, industry best practices, and data-driven insights. As a thought partner and force multiplier, Magellan facilitates targeted or comprehensive program improvements at scale. Our library of Fleet courses stands ready to deploy into your own program, with customization options that reflect your unique identity and priorities.
Course or Program Effectiveness Review
Reveal a cross section or comprehensive view of your current courses and make data-driven decisions going forward.
The Magellan team customizes our audit approach to your goals and priorities. Our team delivers actionable insights from existing course design, content, assessments, and other elements.
Knowing what is and isn't working is key to improving student retention and outcomes. With data in hand, you’ll be prepared to focus your efforts on initiatives that matter most.
Program or Course-Level Standards Development
Align every growth project with your priorities.
Magellan translates your priorities into practical expectations every team member can meet. A shared definition of quality keeps your program consistent as you build, evaluate, and maintain new content.
Our team helps to clarify what quality means in the context of your program and institution. Clear articulation of your goals helps everyone make course-level decisions with confidence.
Template Creation
Start every course with a structure that works.
The Magellan team guides you in developing shared, repeatable structures that reflect what makes your program and institution unique. Our approach gives course developers an efficient starting point without stifling the individual character and goals of each course.
Your team spends less time making routine decisions and repeating processes and more time creating meaningful learning experiences. Students gain a familiar navigation experience so they can focus on learning in each course.
LMS Organization Support
Clear a path for every student through every course.
The Magellan team helps to create a shared approach to course organization across your entire LMS. Intuitive, predictable course navigation reduces friction and keeps students focused on their progress.
Your team gains a plan for course organization that makes scaling achievable. Students enjoy less confusion and more confidence that their goals are attainable.